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1.Introduction

This Cookie Policy explains how Maple Networks (“Company”, “we”, “us”, and “our”) uses cookies and similar technologies to recognise you when you visit our websites at https://maple-networks.com (“Websites”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
By using our Websites, you consent to our use of cookies and similar technologies in accordance with this Cookie Policy and, where applicable, in accordance with your cookie preferences and applicable law (including UK, EU and US laws).

 

2.What are cookies and similar technologies?

Cookies are small text files placed on your device when you visit a website. Similar technologies include web beacons, tracking pixels, local storage, device identifiers, and other technologies that store or access information on your device or associate data with you across visits.


Cookies and similar technologies help us to:

  • make our Websites work as you expect (e.g., remembering your settings);
  • understand how people use our Websites to improve them;
  • provide you with more personalised content, features, and marketing;
  • measure the effectiveness of our advertising and marketing.

 

3.Cookies we use

We may use the following categories of cookies and similar technologies:

  • Essential / Strictly Necessary Cookies: These are required to enable basic website functionality (e.g., navigation, secure areas, session management). Without these cookies, the Website cannot function properly.
  • Performance / Analytics Cookies: These collect information about how visitors use our Websites (pages visited, time spent, errors encountered) so we can improve how our Websites work.
  • Functional / Customisation Cookies: These remember choices you make (language, region, layout) and enable enhanced features.
  • Advertising / Targeting Cookies: These are used to deliver relevant adverts to you and measure the effectiveness of marketing campaigns. They may track your browsing across websites to build a profile of your interests.
  • Third-Party Cookies: Some cookies are set by third parties (not by us) and enable features or services (e.g., social media widgets, external analytics, advertising networks).
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4.How you can control cookies

  • When you first visit our Websites (or through our cookie banner or consent manager), you will be given the choice to accept or reject non-essential cookies (Performance, Functional, Advertising). Essential cookies will always be active because they are necessary for the Websites to operate.
  • You can also manage or withdraw your consent at any time via the cookie consent manager available on our Website.
  • Most web browsers allow you to block or delete cookies via the settings; instructions vary by browser (for example, Chrome, Safari, Firefox, Edge). If you block all cookies, parts of our Websites may not work properly.
  • To learn more about controlling advertising cookies, you may visit:
      • EU/UK: youronlinechoices.eu
      • US: networkadvertising.org/optout or aboutads.info/choices

 

5.Cookies set by our Websites

The specific cookies and similar technologies we use may change from time to time. Below is a representative table of typical cookies:

Category

Purpose

Typical Duration

Essential

Maintain session, authenticate login

Session or up to 24 hrs

Analytics

Measure website usage via tools such as Google Analytics, Tag Manager, Hotjar

1 year or more

Functional

Remember language or region preference

Up to 1 year

Advertising / Targeting

Deliver personalised ads, track ad effectiveness

Up to 2 years


Note: The specific cookies used on a given visit may vary depending on the part of our Website you use and your device/browser.

 

6.Other tracking technologies

In addition to cookies, we may use web beacons (sometimes called “pixels”), local storage, device identifiers and other similar technologies to collect information about your interaction with our Websites, such as open or click rates in emails, or tracking movement between web pages. These technologies may rely on cookies. If you block cookies, some of these tracking technologies may not function properly.

 

7.International transfers

We operate globally. Information collected through cookies and other technologies may be transferred to, stored in and processed in locations outside your country of residence (including the UK, European Economic Area (EEA) and the United States).
Where such transfers occur, we will ensure that appropriate safeguards are in place (for example, Standard Contractual Clauses or other legally permitted mechanisms) to ensure that your information is treated securely and in accordance with applicable law.

 

8.Changes to this Cookie Policy

We may update this Cookie Policy from time to time (for example, to reflect changes in law or our Websites). The “Last updated” date above will be revised accordingly. Where required by law (e.g., UK/EU), we may notify you of major changes (for example via banner or email). Please review this Cookie Policy regularly.

 

9.Where to get further information

If you have any questions about this Cookie Policy, please contact us at:


Email: info@maple-networks.com
Tel: +44 (0)20 3858 0048
Address: 4 Wharfe Mews, Cliffe Terrace, Wetherby, West Yorkshire, LS22 6LX, United Kingdom

For UK/EU residents, if you believe we have not addressed your request or you have a complaint, you may refer to your local data protection supervisory authority (for UK: Information Commissioner’s Office (ICO)).
For US residents, depending on your state law, you may have additional rights and may contact your state’s Attorney General or other relevant regulator.