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Your IT, Always Supported. Always Evolving.

Great IT support shouldn’t just fix problems — it should prevent them.

Maple Care delivers proactive, 24/7 support that keeps your technology running smoothly, your people productive, and your business ready for what’s next.

From everyday troubleshooting to long-term optimisation, Maple Care gives you the freedom to focus on innovation while we keep everything performing perfectly behind the scenes.

Why it Matters

In modern IT environments, downtime, slow response times, or fragmented support can erode confidence and stall progress.

Maple Care removes those obstacles with a seamless blend of technical expertise, proactive management, and strategic partnership.

Reactive Support Isn’t Enough

Traditional IT support waits for something to go wrong. Maple Care prevents it before it does.

Innovation Needs Headspace

Your IT team should drive transformation — not get buried in tickets and maintenance.

Every Minute Counts

Outages and delays cost productivity and customer trust. 24/7 coverage keeps you always on.

Complex Environments Demand Clarity

Hybrid, cloud, or on-prem — Maple Care unifies your support under one trusted partner.

Maple’s Approach

How Maple Networks Helps

At Maple, we combine human expertise with advanced monitoring and ITSM tooling to keep your systems healthy, secure, and performing at their best.
Our support model is proactive, scalable, and designed to evolve with your business — not slow it down.

Personalised 24/7 Support

Round-the-clock assistance from real engineers who know your environment and respond fast.

CTO-Level Guidance

Strategic oversight from an Account CTO who helps shape long-term improvement, not just incident response.

Unified Service Portal

A single pane of glass to log, track, and manage tickets, changes, and service requests in real time.

Proactive System Health Monitoring

Continuous performance checks, patching, and upgrades keep your infrastructure secure and reliable.

Service Breakdown (Features & Benefits)

Always-On Support

Around-the-clock confidence.

Get instant help anytime, anywhere — because your business never stops.

Strategic Partnership

Support that scales with you.

From day-to-day fixes to long-term planning, Maple Care grows with your goals.

Smart ITSM Platform

Visibility and control in one place.

Track progress, view metrics, and collaborate seamlessly with Maple’s dedicated service desk.

Expert-Led Insight

Real engineers. Real accountability.

Our specialists resolve issues fast — and help prevent them in future.

Real-World Impact​

0 %

Average system availability achieved for Maple Care clients

60 Minutes

Average response time for high-priority tickets

0 %

Reduction in reactive incidents through proactive monitoringw

Support That Feels Like an Extension of Your Team

With Maple Care, you don’t just get technical support — you gain a proactive partner dedicated to keeping your business secure, stable, and ready for what’s next.