Your IT infrastructure never sleeps — and neither do we.
Maple’s Network Operations Centre (NOC) provides 24/7 monitoring, alerting, and rapid response to keep your systems running smoothly, securely, and efficiently.
Reduce downtime, improve performance, and empower your IT team to focus on strategic innovation.
Technology drives business success — but every connected system adds complexity, risk, and pressure on internal IT teams. Without proactive monitoring, small issues can quickly turn into costly outages.
Here’s what most organisations face before partnering with Maple:
At Maple, we combine best-in-class tools with real human expertise to deliver round-the-clock monitoring and response for your entire IT estate.
From infrastructure to endpoints, our Network Operations Centre operates as an extension of your team — proactive, transparent, and always in control.
We monitor every layer of your infrastructure — servers, storage, applications, and networks — in real time, all from one secure platform.
Intelligent alerting identifies anomalies instantly, while Maple engineers analyse and act on every critical event to prevent disruption.
All incidents are prioritised from P1 (critical) to P4 (low), ensuring rapid response aligned with clear, measurable SLAs.
Gain full insight into system performance, uptime, and utilisation trends through detailed reporting and health dashboards.
We don’t just fix problems — we forecast them. Maple provides data-led recommendations to help you scale smartly and prevent future issues.
We work as an extension of your IT team, blending automation with a human touch — ensuring faster resolution, less noise, and continuous improvement.
Round-the-clock surveillance across your entire IT estate ensures potential issues are detected and resolved before they impact performance.
Every issue is categorised, escalated, and resolved through structured SLAs, ensuring consistent, transparent response times.
Submit, track, and manage tickets in real time through Maple’s ITSM portal — with full access to incident history and performance insights.
Comprehensive health and performance reports give you actionable insight into trends, utilisation, and optimisation opportunities.
With Maple’s Network Operations Centre, you gain complete visibility, faster response, and proactive performance management — all backed by a team that never sleeps.
Need a partner that’s proactive about your security?
Let’s start a conversation.